1. Scope and contact
This Privacy Policy explains how 10Things handles personal information through 10things.tech and related website inquiries. It does not describe data processing by deployed robots, customer systems, or a separately contracted pilot or service; those require their own notices and agreements. For privacy questions or requests, contact info@10things.tech.
2. Information you provide
The inquiry form collects your name, email address, and message. If you email us, we receive your email address and the contents of your correspondence. Please do not submit patient records, sensitive health information, passwords, or confidential technical material through the general website form.
3. Website and referral information
Our website hosting and related services may receive technical information such as IP address, browser and device information, request times, and pages requested. The inquiry form also includes the landing page, referring page, and campaign parameters (UTM tags) when available, so we can understand how an inquiry reached us.
4. Analytics, cookies, and saved preferences
The website uses Google Analytics to understand visits and interactions. Google Analytics may use cookies and collect device, browser, page-view, referral, and usage information. The site also uses browser local storage to remember your language and light/dark theme preferences. You can clear stored preferences and cookies through your browser, and block cookies or analytics with browser controls. Google provides an Analytics opt-out browser add-on. Blocking or clearing storage may reset preferences or affect site behavior.
5. Embedded media and external services
Pages may embed YouTube videos, including privacy-enhanced embeds. Loading or playing third-party content can send technical information to its provider, and playback may involve cookies or similar technologies. The website loads fonts from Google Fonts. Links to Google Forms, scheduling tools, social networks, and other external services take you to services with their own privacy notices. Review Google’s Privacy Policy for its services.
6. How information is used
We use information to respond to inquiries, discuss demonstrations or business opportunities, maintain correspondence, operate and protect the website, understand website usage and referral sources, and meet applicable legal obligations. If you ask for updates, we may use your contact information to provide them; you can ask us to stop by replying or emailing us.
7. Service providers and disclosures
Website forms are processed through Netlify. Website hosting, analytics, email, and other service providers may process information to deliver their services. We may also disclose information when reasonably necessary to comply with law, protect rights or security, respond to lawful requests, or carry out a business transaction such as a merger or transfer, subject to applicable requirements. Third-party services may process information under their own privacy terms.
8. Retention and security
Information is retained for the purposes described here, including responding to inquiries, maintaining relevant business records, and meeting legal requirements. Retention depends on the information and purpose. We use reasonable safeguards appropriate to the information, but no website, transmission, or storage system can be guaranteed completely secure. Contact us if you want to ask about retention or deletion of a specific inquiry.
9. Your choices and rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing, or to withdraw consent where processing is based on consent. Email info@10things.tech with your request. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations. You may also have the right to raise a concern with your local data protection authority.
10. International processing and legal bases
We and our service providers may process information in countries other than your country of residence. Where data protection law requires a legal basis, relevant bases may include responding to steps you request before an agreement, legitimate interests in operating and securing the website and managing business inquiries, compliance with law, and consent where required. Applicable cross-border transfer requirements must be followed when information is transferred.
11. Children
This website is intended for business and professional audiences, not children under 13. Do not submit a child’s personal information through the general inquiry form. If you believe a child has provided personal information, contact us so we can review the situation and take appropriate action.
12. Policy updates
We may update this policy as our website and practices change. The updated date identifies the current version. Material changes will be communicated as required by applicable law.